Clear expectations for using our website, making purchases and participating in our services and programs.
These Terms and Conditions explain the general conditions for using this website and purchasing products, services and programs offered by Rachma Abader.
Please review them before making a purchase or booking. Where you accept these terms during checkout or enrolment, they form part of the applicable agreement.
Some services and programs have additional terms, which will be made available before you commit to the relevant purchase.
Nothing in these terms excludes, restricts or modifies rights that cannot lawfully be excluded under Australian Consumer Law or other applicable law.
This website is operated by Rachma Abader, a business based in Perth, Western Australia.
We offer personal development, coaching, hypnotherapy, seminars, workshops, professional training and related educational resources.
Contact: [email protected]
Our offerings may include live online and in-person events, educational workshops, coaching appointments, practitioner certification programs, digital resources and related products.
Each offer will identify its main inclusions, delivery method, price and any material conditions applicable to that purchase.
We aim to describe our offerings accurately and clearly.
A booking is confirmed once the applicable registration and payment requirements have been completed and confirmation has been issued.
Certain programs may have limited places, eligibility criteria, prerequisites or additional enrolment requirements.
Customers are responsible for providing accurate contact information and reviewing relevant dates, delivery details and participation requirements.
Prices are stated in Australian dollars (AUD) unless otherwise indicated.
The total price, including applicable GST and mandatory charges, will be disclosed before payment.
Payment is required according to the conditions stated at checkout or in the relevant written agreement.
Where instalment arrangements are available, the payment schedule and associated conditions will be explained before acceptance.
We do not generally provide refunds where a customer simply changes their mind or voluntarily withdraws from a purchased service, program or event. This does not affect statutory rights or any different refund terms expressly offered for that purchase.
If you are unable to attend or wish to cancel, please contact us as soon as reasonably possible.
Depending on the circumstances and availability, we may offer a transfer to another scheduled event or a credit towards an eligible future offering. Such arrangements are not guaranteed unless expressly included in the applicable purchase conditions.
Where a particular product, service or program has additional or different cancellation conditions, these will be made available before purchase and will apply to that transaction.
Any cancellation fee or retention of prepaid amounts must be consistent with the applicable agreement and relevant law, including protections against unfair contract terms.
Nothing in this section limits any refund or other remedy to which a customer is entitled under Australian Consumer Law or other applicable law.
We may occasionally need to change an event date, delivery arrangement or other aspect of a service because of circumstances affecting delivery.
We will communicate material changes to affected customers as soon as reasonably practicable.
Where we cancel a service or cannot deliver it as agreed, we will explain the available options. Depending on the circumstances, these may include a refund, a replacement service or an alternative date.
We will not require a customer to accept a credit or replacement instead of a refund where a refund is required by applicable law.
Some offerings include downloadable workbooks, manuals, recordings, preparation resources or other digital educational materials.
Unless otherwise stated, these materials are provided for the purchaser's personal educational use.
Materials must not be redistributed, resold or commercially reproduced without appropriate permission.
Any program-specific conditions concerning access to materials and withdrawal from a program will be disclosed before purchase.
Downloading or accessing materials does not remove rights available under applicable consumer law.
Practitioner certification and professional training programs may be subject to a separate enrolment agreement.
This agreement may address fees, preparation materials, attendance, assessments, certification requirements, withdrawals and other program conditions.
Where applicable, these conditions will be provided before a customer makes a binding enrolment commitment.
Participation alone does not guarantee certification where assessment or completion requirements apply.
Program-specific terms operate alongside these general terms and applicable statutory rights.
Individual coaching and related services may require a separate service agreement.
Any appointment rescheduling, cancellation, confidentiality and service-specific conditions will be communicated before the relevant booking or commitment.
Coaching is a collaborative process. Outcomes depend on individual circumstances, participation and practical application.
We are committed to providing quality guidance and support, but individual outcomes cannot be guaranteed.
Additional workshops, sessions and optional upgrades may be offered with eligible programs.
Where available, discounted VIP upgrades may be selected at checkout alongside an eligible program. They are not necessarily available for separate purchase.
The price, inclusions, delivery details and applicable conditions will be disclosed before purchase.
Our services support learning, self-reflection, personal development and practical application.
Unless expressly stated otherwise, our services are not substitutes for medical, psychological, psychiatric, legal or financial advice, diagnosis or treatment.
Participants should seek advice from appropriately qualified professionals when needed.
While we aim to provide valuable education and practical tools, no particular personal, professional or financial result is guaranteed.
We aim to provide a respectful and supportive learning environment.
Participants are expected to treat trainers, staff and fellow participants with courtesy and respect.
Where serious conduct issues arise, we may take proportionate steps to protect participants and the learning environment.
Any decision affecting continued participation or fees will be considered fairly and in accordance with applicable law.
Original website content, educational resources, recordings, workbooks and training materials are protected by applicable intellectual property laws.
Some methods, course materials, names and trademarks belong to third parties and remain the property of their respective owners.
Purchasing access to a service or resource does not transfer intellectual property ownership or grant permission for unauthorised commercial reproduction.
We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable law.
Where additional confidentiality arrangements apply to a particular service, they will be addressed in the relevant service or participation agreement.
Our products and services come with consumer guarantees that cannot be excluded under Australian Consumer Law where that law applies.
Depending on the circumstances and the nature of a failure, customers may be entitled to remedies including correction of a problem, cancellation, a refund or compensation.
Change-of-mind conditions do not override these statutory rights.
Nothing in these terms excludes, restricts or modifies any non-excludable consumer guarantee, right or remedy.
We aim to keep this website accurate, accessible and functioning appropriately.
Customers must not misuse the website, interfere with its operation or attempt unauthorised access to its systems.
We use third-party technology providers to support functions such as website hosting, bookings, payments, communications and online program delivery.
Temporary technical interruptions may occasionally occur. If an interruption materially affects a purchased service, we will work to resolve the issue and provide any remedy required by applicable law.
External websites linked from this website may have their own terms and privacy practices.
Following a successful purchase, customers will receive confirmation using the contact details provided, subject to normal processing and communication delays.
Event details, joining instructions, digital access or other purchased materials will be provided according to the delivery arrangements stated in the offer.
If confirmation or access details have not been received within the advertised timeframe, please contact us for assistance.
We may update these Terms and Conditions from time to time. The current version will be published on this website.
Updates will not retrospectively remove statutory rights or unlawfully change conditions already agreed for a purchase.
These Terms and Conditions are governed by the laws of Western Australia and applicable Australian federal laws.
Nothing in these terms excludes mandatory consumer protections that may apply under the laws of a customer's country of residence.
We believe clear expectations create the foundation for respectful working relationships.
If you have a question about a booking, payment, program or these conditions, please contact us before purchasing.
Rachma Abader
Perth, Western Australia
[email protected]